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Servaas Products adheres to the National Privacy Principles.
Servaas Products respects the rights of individuals to determine to whom they
give their personal information to and how this information is used.
Servaas Products may collect and use your information in order to provide
better customer service by striving to meet your needs and expectations
about our products and other services.
We will not sell your information to any other organisation.
We will be fair and open about the way we collect information about you
and what we intend to do with the information.
We may share information about you with our affiliated companies and related
companies, and contracted service providers, as well as our suppliers to
assist them to improve the quality and standard of service they provide
to you.
Where practicable, we will collect personal information directly from
you. If we receive information about you from someone else or provide
information to someone else about you, like our suppliers or contractors
providing services to us, wherever possible we will make sure they comply
with the Privacy Act.
We will be open with you about the kinds of personal information we hold
and what we do with it. We will strive to ensure that information about
you is accurate when we collect or use it. Wherever possible and appropriate
we will let you see the information we hold about you and correct it if
it is wrong. If we do not grant you access to your personal information
we will tell you why. We will keep your information secure. Only properly
authorised people are permitted to see or use it. We will take steps to
protect your privacy if we send personal information about you outside
Australia. When we no longer use your information we will take care to
properly de-identify it or destroy it. If you are unhappy with the way
we have collected, used or shared your information we will investigate
and respond to your complaint. Please contact us via phone or email
Direct Marketing
From time to time Servaas Products sends marketing material(s)
to its customers and other people who have provided Servaas Products with
personal information about new products and services offered by Servaas Products,
its Suppliers and its affiliates. If you do not wish to receive marketing
materials from Servaas Products, please complete the opt-out provision on
the marketing information sent to you and return it to Servaas Products
or email us via the contact us page. Servaas Products will note your request and respect your wish not to receive any marketing materials. Should you choose not to receive any marketing materials from us, you may miss out on special product and service promotions, offerings and opportunities.
Recruitment
Should you send an application for a job to Servaas Products,we will use this information to assess your application and may disclose this information to our human resources department for purposes of assessment for suitability as an employee.
About Servaas Products Privacy Policy
1. PRIVACY AND USE OF WEBSITE
Servaas Products has created this privacy statement in order to demonstrate
our firm commitment to your privacy. The following discloses our information
gathering and dissemination practices for Servaas Products websites, and
answers the following questions
(a) What kind of information does Servaas Products collect?
(b) Do I have to provide personal information?
(c) How is my personal information used?
(d) What if I am under 18 years of age?
(e) How can I correct and update my personal information, member preferences,
or unsubscribe/remove data from Servaas Products database?
(f) Who can I ask if I have any additional questions?
(a) What kind of information does Servaas Products collect? When you look
at any of Servaas Products Websites, our internet service provider may
log the following information for statistical purposes: - your server
address - your top level domain name (eg. .com, .org, .net, .au, etc.)
- the date and time of your visit - the type of browser you are using
- the previous site you have visited - the pages you accessed and the
documents you downloaded.
PLEASE NOTE: Servaas Products does not provide
facilities for the safe transmission of information across the Internet.
You should be aware that there are inherent risks in transmitting information
across the Internet.
(b) Do I have to provide personal information? No. You can visit Servaas
Products Websites as a guest while remaining anonymous by not providing
any personal information to us. Although, without this information, you
will not be able to fully access all of the features and functionality
of the site. However, our servers automatically collect some limited information
about your visit that is not personally identifiable to you (see question
(a)). Servaas Products sometimes uses cookies to track and record
your preferences and activity on our Website. Cookies are small bits of
data that are sent to your browser and stored on your computers hard
drive. Your cookie may be set at various times during your interaction
with our Website. It is updated from time to time as you access the many
different portions of our Website. Each time you access our site, our
server may deliver certain customised information to you based on the
data stored in your cookie. Wherever Servaas Products collects personal
information, we make an effort to include a link to this Privacy Policy
on that page.
(c) How is my personal information used? Servaas Products goal in collecting
personal information is to provide you, the user, with a customised experience
on our Website. Our site uses various forms for gathering information
when applicable. Order registration, survey and competition forms all,
to some extent, require input of personal information. These forms require
users to give us contact information (like name and email address), demographic
information (like post code, age, or income level), and other applicable
information. This information may be used to send out prizes to contest
winners or reward loyal custom, or to contact the visitor when necessary,
to send out information about Servaas Products or its products or Websites
that may be of interest to you, and to respond to your queries. We may
also use the information to estimate the size of our audience and measure
certain traffic patterns, to track the progress and number of entries
in our promotions and contests, to track visits to linked sites, to notify
our visitors about updates to our Website, and to contact you for marketing
purposes and provide you with information regarding special events sponsored
by Servaas Products. If you ever receive a type of communication that you
would not like to receive, you will have the option to unsubscribe from
such communication (usually at the bottom of the page). Servaas Products
does not sell, rent, or trade your personal information with others.
(d) What if I am under 18? If you are under 18 years of age, you need
to let your parent or guardian know about Servaas Products Privacy Policy
and get their permission before giving us any of your personal information.
If you win a contest that has a prize, your parent or guardian will have to
mail us a signed note to
the address listed in the rules for the contest that says it was OK for
you to enter, and tells us they will accept the prize for you.
FOR PARENTS: Parents or guardians are encouraged to spend time online
with their children to become familiar with the types of content available
on Servaas Products Websites (and the Internet in general). Parents should
regularly oversee their childrens usage of email and other online communications
and transactional features. Control tools are available for online services
and there are software manufacturers that can help provide a safe online
environment for children. If your child has provided us with personally
identifiable information you should contact us immediately by sending
an email via the contact us page advising us of the area of the
Website your child has visited and the information you wish to have deleted.
We will make all reasonable efforts to delete your childs information
from our records.
(e) How can I correct and update my personal information, member preferences,
or unsubscribe/remove data from Servaas Products database? In some cases,
our Websites provide users the opportunity to change and modify information
previously provided as well as opting-out of receiving communications
from us at the point where we request information about the visitor. If
you wish to correct any errors in the personal information Servaas Products
holds about you, please contact Servaas Products via the contact us page page.
(f) Further questions? If you have any questions about this privacy statement,
the practices of any of Servaas Products Websites, or your dealings with
any of Servaas Products Websites, you can email us via the contact us page. |
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